What are Behaviours that Challenge

Some people with learning disabilities may behave in ways described as 'challenging'. Behaviours that challenge are also known as 'challenging behaviour'. Sometimes people express how they are feeling through becoming angry or through types of behavior that demand attention. This may lead to verbal or physical aggression, social isolation and situations that are unsafe. Examples of behaviors often labelled as 'challenging behaviour' include: 

  • Self injurious behaviors
  • Physical aggression like hitting and biting
  • Verbal aggression
  • Leaving without telling anyone where you're going
  • Doing things to get a reaction, and that can affect social integration and safety 

We believe that you may display challenging behaviour patterns when you find it difficult to understand what is going on around you or if you can't effectively communicate what you want or need. You can read more about how we help people with communication needs.


How we help adults with behaviors that challenge

We will work towards understanding the specific causes of your challenging behavior. Will will treat you like an individual, tailoring the support we give to suit your behaviours and triggers. 

We believe that challenging behaviour may be caused by your disability, the way you are being supported, or not supported. Our approach is to challenge labels and always assume the positive. Our experience has shown that different approaches, and even different members of the team may get better results. So, we assume the best and keep working with you. 

We regularly review your support plan and activities so we can work together on what is causing the behavior. We encourage you to take risks in a way that will help us establish what is causing the behavior. This helps us work out what we can do together to make improvements. We have the knowledge and skills to create the positive environment you need and can enable you to develop the skills you need to improve. 

We have experience in working in partnerships with families and social work departments if you may require physical intervention. However, we do not practice physical intervention except if you, our staff, or the general public are in danger. We work closely with NAPPI uk (Non-Abusive Phycological and Physical Intervention).

It is also important to us that we get your feedback so you can influence how we develop the our services. You can provide feedback here.


Jessica plans for the future

This is Jessica's story about becoming more independent and enjoying life to the max! Although Jessica's story is edited, Jessica was interviewed to help create this article. Highlights of her comments are shared throughout. 

Support for adults with behaviors that Challenge in Cambridgeshire, Norfolk and Lincolnshire

Whatever your needs are related to Behaviors that Challenge, the Augusta Care team is available to help at any time. Reach us: 

  • By phone, on our 24 hour helpline 01733 233 725
  • By email, on enquiries@augustacare.co.uk
  • By text, on 07970 399 498
  • On Twitter or Facebook
  • By arranging a meeting