Improving communication for adults with learning disabilities


To the Augusta Care team, providing quality support to adults with learning disabilities means providing personalised care and support. Since the people we work with have so many varying needs, training is an important ongoing process. We work hard to ensure our team is fully trained, well informed, and up to date, on all the skills they need to provide high quality personalised support.

Recently, a group from Augusta Care received communication training on Widgit. Widgit Symbols are a tool for inclusion and accessibility, and can improve two way communication for some of the people we work with.

Right now communication is a hot topic at Augusta Care because we are currently going through a rebranding process. Part of that process is a major face-lift to this website. We are working alongside Something Beckons, a local marketing and web design company, to make the new website as accessible as possible for the people we support, as well as their families, Augusta Care staff, and the professional bodies we partner with. The focus on the new website is very much about how we can improve the website, so it is for the people we support, as much as it is for everyone else.

As one of the ways we will achieve this is through Widgit, we worked with Judith Buchanan, a certified Widgit trainer to ensure the team involved in creating the new website understood how to use Widgit effectively. A team member from Something Beckons also joined the training session. Widgit believe that no matter what your level of reading, you should have fair and equal access to information. To move towards this, the new Augusta Care site will use Point, an online tool that uses Widgit Symbols to help website visitors understand the written content of the site better.

Widgit will also be used by Augusta Care staff to help with support plans, schedules and general communication with the people we support. We believe that if we can improve communication and understanding with the people we support, then we are well on our way to being able to enhance their personal life experiences, and work towards achieving their own life goals.

Do comment if you have any other ideas for how we can make our site more accessible for adults with learning disabilities.