Understanding person centred care for adults with learning disabilities

Person centred care is key to the kind of support we provide at Augusta Care. For that reason, it's important that all the people we work with understand exactly what person centred care is. 

Definitions of person centred care


Person centred care is about providing support that is specific to an individuals needs, rather than taking a blanket approach. It gives more choice and control to the person that needs the support and strives for no decision to be made without the involvement of the person in question. The decision maker is the person receiving the support, and service providers like Augusta Care must therefore understand and work together with them. This means putting the needs of adults with learning disabilities and their families at the heart of all support related decisions. 

Person centred care is about seeing adults with learning disabilities as equals in also aspects of support. This means that people who need support become customers who can choose what service providers  they want to work with. As a result service providers have to be responsive, and tailor the support on offer to suit the individual needs, views and  goals of adults with learning disabilities. Services have to be designed around each customer, rather than adults with learning disabilities having to fit around services. Person centred care promotes collaborative partnership between service provider staff, professional bodies,  adults with learning disabilities, and their families.

Person centred care is about: 

  • Focusing on you and your individual needs and views
  • Promoting your independence and autonomy
  • Providing you with more choice and making you central to the decision making process 
  • Giving you more control
  • A collaborative team approach
  • Good communication
  • Building a strong relationship with you and your family members
  • Providing support with compassion, dignity and respect

Person centred care does not:  

  • Restrict you or take away your freedom
  • Treat you like a child
  • Use power to control you
  • Ignore you or deliberately confuse you
  • Make fun of you
  • Deny you choice

This means that when you are supported using person centred care, you will be involved in:

  1. Assessing and planning what support you need
  2. Developing your support over time, to suit your needs as they evolve
  3. Evaluating the support you receive and ensuring it is high quality and personalised

Tools to aid in the provision of person centred care are:

  • Self management support programs
  • Access to personal health records and shared treatment decisions
  • Access to personal health budgets
  • Involving relevant people in the design and delivery of services
  • The people we support to get involved in forums so they inform and direct changes in the services we provide 
  • Personal budgets to help people be in control of how, where and from whom they receive their support