Whilst learning disability jobs can be extremely rewarding there are challenges our teams need to overcome. Since the care industry is evolving fast we look for people who are adaptable. Funding limitations are the norm so we look for people who will get creative in delivering the needs of the people we support. We support adults with learning disabilities whose needs vary considerably, so we look for people who are flexible, knowledgeable and more importantly, willing to learn.
Quality of care is key, so contrary to how the care industry may be perceived, our aim is to employ the right people, invest in them and minimise staff turnover. This is better for the people we support and better for us.
Since recruitment is so important to us, we regularly review our recruitment process. To kick off the new year, we've undertaken a 2014 recruitment review. This has involved the following:
- Looking very closely at our recruitment procedures
- Ensuring service user involvement in recruitment
- Ensuring all our recruitment documents are up to date
- Assessing our interview processes
- Reviewing recruitment related training needs
We are excited to share some of the biggest recruitment enhancements we are making in 2014.
Service user involvement in recruitment for learning disability jobs
We are proud that our recruitment stands are managed by the people we support. Promoting real service user involvement across the company continues to be a key part of how Augusta Care and Hereward Care develop.
We believe it is important that potential candidates meet representatives of the people we support early on in the recruitment process. We find this enables valuable two way communication between two groups of people who would never normally meet until an employee turned up on their first day of work.
Taking this even further, our service users are involved in the selection process by helping us to develop our interview questions and interviewing potential candidates. Service user involvement in our recruitment process in managed via the Service User Forum. This year, service user John Brown volunteered to spend time developing our interview questions with our Administrator, Jessica Burt. Going forward, other service users like John and Adam will have the opportunity to take part in interviewing and recommending which candidates they feel are a good fit.
Existing staff involvement in recruitment for learning disability jobs
Our recruitment process involves a range of staff. This starts from the organisation of our job fair stands which is handled by well practised event organisers in our Admin team. Our stands are managed by Team Leaders, Senior Support Workers and Support Workers. This gives potential candidates an opportunity to speak to team members who are in post. Such team members can give an authentic account of what it is like to work for Augusta Care and Hereward Care.
Local recruitment for learning disability jobs
Because we support adults with learning disabilities in Peterborough, Cambridgeshire, Norfolk and Lincolnshire, it important that we recruit locally. We look for people from within a catchment area who can easily be there for the people we support. For this reason we are proud to be involved with local job fairs like the Peterborough Job Show.
As well as giving us the opportunity to meet the local talent, jobs fairs enable us to network with other local businesses who can also play an important role in the work we do. For instance, many of the adults we support are also looking for work. The job fairs give us an opportunity to develop important relationships with business who could potentially employ adults with learning disabilities.
Training for staff in learning disability jobs
We believe training is a worth while investment. To start with we invest in training the people involved in recruitment and selection. This helps ensure we start off on the right foot with the right people.
Training is also a key part in the induction process of people who are new to Augusta Care and Hereward Care. The induction process includes:
- Care values role of the health and social care worker
- Person centred support
- Communicate effectively
- Principles of safeguarding
- Food hygiene
- Health and safety, fire training
- Personal care
- Medicines management
- Infection control
- Recognising signs of dementia
Following induction, training becomes an ongoing development process, ensuring our teams stay up to date or train up to suit the direction of their chosen career.
Recruitment developments in 2014
We have and will continue to invest in people this 2014. Watch this space for future articles on how our people evolve to suit the changing face of the care industry and the development plans of Augusta Care and Hereward Care.