The Care Quality Commission (CQC) recently inspected Augusta Care and we are incredibly proud to announce we continue to be rated GOOD.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Right support: The support provided by staff focused on ensuring people had choice, control and were encouraged to be as independent as possible.
Right care: People were treated as individuals and the support provided by staff promoted their privacy,
dignity and human rights. Staff understood their responsibilities to respect people’s human rights, including their right to privacy, confidentiality and to promote their independence.
Right culture: The registered manager, and support staff, all displayed values which prioritised supporting people to live confident, inclusive and empowered lives.
Our Group Operations Manager, Heather Broderick thanked the entire Augusta Care staff team:
Sincere thanks to you all for working as a team to aid our compliance, let’s all keep up the excellent work and strive for an outstanding next time. Well done team, I feel very fortunate to be part of the Augusta care team 😊
To read the full report, visit: https://api.cqc.org.uk/public/v1/reports/763f7bab-a683-46b9-b7f6-5caf5f709a8f?20220601120000