Category: Business Stories

From everyone at Augusta Care we wish all our service users, staff, suppliers and professional contacts a very Merry Christmas and a Happy New Year.

The office will close in the afternoon on Friday 23rd December for the Christmas period and will re-open on Wednesday 28th December at 9am. The office will then close again at 5pm on Friday 30th December for the New Year period and re-open on Tuesday 3rd January 2023 at 9am for business as usual.

If you require emergency assistance during our closures, please call the office on 01733 233725 and choose option 1 at the menu to be connected to a member of on-call.

Augusta Care’s training has had it’s Skills for Care endorsement renewed for another year. The endorsement is a bespoke quality mark given to the best learning and development providers within the adult social care sector.

At Augusta Care, all of our staff receive a minimum of 1 week in our training room with our Training Manager to receive their mandatory induction training, followed by any other specific and specialised training that may be required. We believe this gives our new starters the best possible start with the company and we’re very proud to have received yet further positive feedback this past week.

We always welcome feedback following our inductions and training sessions. This week Haleem, a new support worker with Augusta Care provided some incredibly positive and valuable feedback on his induction training. We wish you a happy and successful career with us Haleem.

As a Disability Confident Committed Employer we have committed to:
– ensure our recruitment process is inclusive and accessible
– communicating and promoting vacancies
– offering an interview to disabled people who meet the minimum criteria for the job
– anticipating and providing reasonable adjustments as required
– supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
– at least one activity that will make a difference for disabled people

Registration No DCS032819

The Care Quality Commission (CQC) recently inspected Augusta Care and we are incredibly proud to announce we continue to be rated GOOD.

The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Right support: The support provided by staff focused on ensuring people had choice, control and were encouraged to be as independent as possible.
Right care: People were treated as individuals and the support provided by staff promoted their privacy,
dignity and human rights. Staff understood their responsibilities to respect people’s human rights, including their right to privacy, confidentiality and to promote their independence.
Right culture: The registered manager, and support staff, all displayed values which prioritised supporting people to live confident, inclusive and empowered lives.

Our Group Operations Manager, Heather Broderick thanked the entire Augusta Care staff team:

Sincere thanks to you all for working as a team to aid our compliance, let’s all keep up the excellent work and strive for an outstanding next time. Well done team, I feel very fortunate to be part of the Augusta care team ?

To read the full report, visit: https://api.cqc.org.uk/public/v1/reports/763f7bab-a683-46b9-b7f6-5caf5f709a8f?20220601120000

Our staff have access to our Employee Assistance Programme. A 24-hour confidential helpline for support on: Consumer Rights, Family Law, Childcare, Personal Injury, Renting and buying property, Immigration, Debt, Mental Health and more. If you’re a staff member and want more information, please login to the website or speak with your line manager.

Augusta Care and it’s team will be supporting the National Autistic Society’s World Autism Acceptance week from 28th March to 3rd April 2022. To find out more about the event please visit: https://autism.org.uk/get-involved/raise-money/world-autism-acceptance-week-2022